We maintain Catalog experts on our Staff full time. This is not lightly said. What is a Catalog expert? Is it a clerk with enough spare time to enter catalog updates in a computer? Is it a buyer who does not have time to save the company money because they are busy updating the catalogs? Is it extra full time staff in your company performing this traditionally non-core function?
Because we have tackled some of the largest catalogs for SAP and other E-systems, we have developed an expertise that is differential from our competitors. We have documented flow charts, client-approved QC Processes, cataloging procedures, background information research, new data processes, and data modification processes. Each of our experts has input tens of thousands of records into various client catalogs. Our recipe for success is simple; we trained buyers with backgrounds in the commodities being cataloged and who met strict criteria for contributing in a team environment. We assemble teams of these cross-functional experts and establish working conditions conducive to frequent information exchange between the teammates.
We further reduce our clients’ costs with the ability to ramp the size of the team up in heavy workload periods and ramp them back down as the work becomes steadier. This is often a feature our clients do not have available to them internally. There are many other opportunities to outsource non-core functions, but Cataloging comes to the forefront due to its proliferation throughout many industries and its talent requirements for proper execution.